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FAQ

LightOnMe Candles

General

What is a soy candle? C'est quoi une bougie au soja?

Are all soy wax candles the same? Est-ce que toutes les bougies sont semblables?

What are the benefits of soy? Quels sont les bénéfices du soja?

What types of oils are used for the fragrance? Quels types d'huiles sont utilisées pour le parfum?

Are there any color additives in the candle? Y a-t-il des additifs colorants dans la bougie?

What are the wicks made of? De quoi sont faites les mèches?

Do soy candles have as much fragrance as a wax candle? Les bougies de soja ont-elles autant de parfum qu'une bougie de cire?

Can I recycle my jars? Puis-je recycler mes pots?

Will you be adding more fragrances? Allez-vous ajouter plus de choix de parfums?

Candles Care

Do I need to trim the wick?

What are the burn times?

Are the burn times accurate?

Can I use a candle warmer or lamp with my soy candle?

Where should I burn my soy candle?

How do I clean up a soy wax spill?

Orders

When will my order be shipped?

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